Terms of Use

These Terms of Use set forth the conditions for using “IspeAI” (the “Service”). By using the Service, you agree to these Terms of Use and the Privacy Policy.

You are deemed to have agreed to these Terms of Use when you begin using the Service.

1. Accounts

You must register truthful and accurate information and are responsible for managing your login information. You may not transfer, lend, or share your account.

You may also use the Service without linking a Google Account. In that case, the information used to identify your account is stored only on your device. If you change devices, delete the app, or reset your device, data associated with that account cannot be transferred.

2. Age Requirement

The Service is intended for users who are 16 years of age or older.

If you are under the age of majority where you live, you must use the Service with the consent of a parent or legal guardian. You must also obtain their prior consent before making any in-app purchase. Users under 16 may not use the Service.

3. Artwork and Other User-Submitted Data

Rights in artwork, expression variations, text, profile descriptions, and other data uploaded by users (collectively, “User Content”) remain with the user or the applicable rights holder. You represent and warrant that you possess all copyrights, portrait rights, permissions, and other rights required for your submission.

The Operator handles User Content only to the extent necessary to provide and display the Service, create backups, maintain safety and security, and respond to inquiries.

Images and expression variations registered for use as personal assistants are stored only on your device and are not transmitted to the Operator’s servers. Images submitted to the Community are handled on servers to provide the Community features and perform safety checks.

4. Prohibited Conduct in the Community

• Reproducing, redistributing, selling, modifying, or using another person’s artwork or posts for AI training without permission.
• Impersonating another person, artist, the Operator, or an organization, or misrepresenting your background or rights.
• Posting defamation, discrimination, threats, harassment, disclosure of personal information, or expressions that promote sexual or violent conduct, self-harm, harm to others, or illegal acts.
• Uploading sensitive images, child sexual exploitation material, or extremely graphic content, or attempting to circumvent automated detection or posting restrictions.
• Infringing copyrights, trademarks, portrait rights, privacy rights, or any other third-party rights.
• Spam, unauthorized advertising, fraudulent manipulation of follows or likes, or scraping.
• Repeatedly submitting false reports or using the reporting function as a means of harassment.

If you believe content on the Service infringes your copyright or other rights, please contact support@ispeai.com and provide information sufficient to identify the work, the allegedly infringing content, and your rights.

5. Community Posts

Posting to the Community requires linking a Google Account and setting a display name.

Artwork, post text, likes, and follow records submitted to the Community will be visible to other users of the Service. Do not post information you do not wish to make public.

6. Paid Content and Unauthorized Use

You may not extract, reproduce, redistribute, resell, or modify paid assistants, images, voices, decorations, speech bubble frames, or other paid data in the app without permission.

Fraudulent payments, account sharing, bypassing access controls, reverse engineering, use of automation tools, and exploitation of vulnerabilities or defects are also prohibited.

You are free to post screenshots, recordings, streams, or commentary showing your use of the Service on your own social media accounts or video platforms. However, please do not distribute paid data in a form that allows it to be extracted separately.

7. Moderation and Appeals

The Operator may hide or remove content, restrict features, temporarily suspend accounts, or terminate access based on automated detection, user reports, manual review, or other reasonable measures. Where urgent or legally required, the Operator may report or provide information to the relevant authorities.

If you wish to appeal such a measure, please contact support@ispeai.com. The Operator will review the matter and respond within a reasonable period.

8. AI-Generated Responses and External Transmission

Assistant responses in the Service are generated by AI. Responses may not always be accurate, current, or appropriate.

Do not rely on responses for medical, legal, financial, or other matters requiring professional judgment. Always consult a qualified professional.

To generate responses, conversations with assistants are transmitted to an external AI provider together with the assistant settings configured by the user. For details about recipients and data handling, please see the Privacy Policy.

Conversation content is not stored on the Operator’s servers. Conversation history is stored only on your device and may be deleted at any time from within the app.

If you encounter an inappropriate response, please report it through the in-app reporting function or the support contact.

9. Fees, Plans, and In-App Purchases

Some features and content in the Service are paid.

Paid plans are automatically renewing subscriptions processed through Google Play. Unless you cancel, the subscription will automatically renew at the end of each billing period and you will be charged.

You may cancel at any time through Google Play’s subscription management screen. After cancellation, you may continue using paid-plan features until the end of the period already paid for.

Fees, subscription periods, renewal conditions, and cancellation procedures are governed by the purchase screen and Google Play’s terms. Please review them before purchasing.

If you cancel a paid plan, the features included in that plan and any additional assistant slots provided by the plan will become unavailable when the paid period ends. Existing assistant settings will not be deleted, and you may restore access in their previous state by subscribing again.

10. Gems, Tokens, and Slots

The Service uses in-app “Gems” and “Tokens.”

• Gems and Tokens may be used only within the Service. They cannot be redeemed for cash or anything else of value, transferred between users, or moved to another account.
• The Operator may grant Gems free of charge when necessary to address defects, verify operation, or for other operational reasons. Complimentary Gems are recorded separately from purchased Gems.
• Assistant slots are a monthly subscription separate from paid plans. They are combined with the slots included in your active paid plan, and the combined total is subject to a maximum. You cannot subscribe beyond that maximum.
• Increases to your slot count take effect immediately upon subscribing. Decreases take effect from your next billing date. If you cancel, you may continue using your slots until the end of the period already paid for.
• Even if your slot count decreases, existing assistant settings are not deleted. When your slot count increases again, you can use them in their previous state.
• Because paid plans and assistant slots are separate subscriptions, they are billed separately, each based on its own subscription date.

11. Secret Expressions

Some paid assistants may include “Secret Expressions” that rarely appear as conversations continue.

• Secret Expressions cannot be purchased separately. They are included in the purchase price of the assistant.
• Additional payment does not increase the likelihood that a Secret Expression will appear.
• Each time the assistant responds, there is a 2% chance that a Secret Expression will appear.
• The Secret Expression shown is selected from all Secret Expressions available for that assistant. An expression that has appeared before may be selected again.
• Neither the Operator nor the user can specify whether or when a Secret Expression will appear.
• Whether Secret Expressions are included, and their number and content, vary by assistant.
• Assistants created from images uploaded by the user do not include Secret Expressions.

12. Refunds and Cancellations

Eligibility for and procedures relating to refunds processed through Google Play are governed by Google Play’s terms.

If a refund or purchase cancellation occurs:

• The balance of granted Gems or Tokens will not be reduced below zero.
• Assistants, speech bubble frames, and other content already obtained will not be reclaimed.
• The Operator will retain records of the refund or cancellation.

However, if the Operator determines that refunds or cancellations are being repeatedly used, or otherwise used for fraudulent purposes, the Operator may temporarily suspend or terminate the account.

13. Changes to or Suspension of the Service

The Operator may modify or suspend all or part of the Service when necessary for maintenance, failures, security measures, compliance with law, or other reasonable reasons.

14. Scope of Liability

Except where exclusion is not permitted by law, the Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Operator makes no warranty, express or implied, regarding uninterrupted availability, accuracy, reliability, fitness for a particular purpose, or non-infringement.

Except where exemption from liability is not permitted by law, the Operator is not liable for indirect or special damages arising from use of the Service. This limitation does not apply to damage caused by the Operator’s willful misconduct or gross negligence.

Images registered as assistants, expression variations, conversation history, and assistant settings are stored only on your device. This data will be lost if you change devices, your device fails or is reset, or you delete the app. The Operator cannot restore this data. Please keep a separate copy of any image used for registration.

15. Changes to These Terms; Governing Law

The Operator may revise these Terms of Use as necessary. Material changes will be announced in the app or on the official website.

These Terms of Use are governed by the laws of Japan. The court having jurisdiction over the Operator’s location will have exclusive jurisdiction as the court of first instance. However, nothing in these Terms limits any consumer rights or protections that cannot be waived under the mandatory laws applicable to you.

16. Operator Information

A disclosure based on Japan’s Act on Specified Commercial Transactions will be published separately when paid plans become available.

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